An old colleague of mine, Richard Gingras, from my days at Apple Computer wrote an article last year about the dangers of predicting the future. It's very much worth the four minutes it'll take to read
I wouldn't have agreed with this 10 years ago, however, looking back, I have to say he's right.
I would go even farther in my analysis than he does: We honestly thought we were doing great stuff for humanity and the planet back in the early days of online systems and the internet. We believed we would be 'democratizing information' and giving everyone a platform to have a voice.
And, to a degree, we succeeded. Clearly, we didn't think through the ramifications of that and we're experiencing the results now.
For that, I, personally, am deeply sorry.