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Showing posts from September, 2007

Ahhh.. the iPhone Debacle

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Heh.. I just knew this would happen with the iPhone.

The reality is Apple's history and inclination means it just can't help itself. Here's a short blurb from today's New York Times :

It was not unexpected that Apple would try to stop people from unlocking the phones, as this threatened to cause problems for AT&T, Apple’s exclusive United States partner for the iPhone. “I don’t blame them for fighting the unlocks,” said Brian Lam, editor of Gizmodo, a blog devoted to gadgets. “They are trying to make money, as a business. I get that.”Still, he said, that disabling someone’s phone, “instead of just relocking it and to wipe out the apps, it seems like Apple is going way too far; I’d call it uncharacteristically evil.”There you have that 'evil' word, again, being applied to Apple. I do think 'uncharacteristically' isn't exactly right. I also think evil isn't exactly right either. It's a bit more complicated than that.

As some of you know, …

Games: Bigger than the Movies

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Anyone wonder why creative types spend time on making movies anymore?

Halo 3 Breaks Records, Pulls $170 Million First-Day Sales

Microsoft grabbed first-day sales of $170 million on Halo 3, the latest edition of its ultra-popular Xbox series. The tally easily eclipses any first-day album sales total, though it also bests record-setters within film and other forms of media.

The comparable, record-setting total in Hollywood comes from Spiderman 3, which grabbed estimated worldwide debut-day revenues of $117 million - and $151 million over the course of its opening weekend. Halo 3 also trumped the recently-released Harry Potter and the Deathly Hallows, which shifted 8.3 million copies on its opening day.

Microsoft quickly trumpeted its newfound record for the highest-grossing launch day in entertainment history. But the biggest rewards could come from ramped sales of Xbox consoles, especially ahead of the critical holiday sales season. The result further reinforces the ultra-powerful role…

Power of The Blog... or...Getting Comcast to actually do it's job

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Here's a first.

I've been using Planetfeedback.com for years to complain to companies about their service. If you don't use it, you should. It actually works about 30-50% of the time to get a response from a company when nothing else works.

Some companies respond (like Qwest, our local RBOC.. but only if you use 'magic' words like PUC- Public Utility Commission and FTC- Federal Trade Commission in your cc: list).

Some don't. Circuit City, Best Buy and CompUSA, for instance, could care less if I write them to complain. At least in the past.

But... I do believe I just learned a new Magic Word that get's companies to do what they should do without resorting to public humiliation. That word is:

Blog.

Here's why I think so:

After Comcast turned off my internet access at home for reasons I have yet to determine, going through the usual 5 calls to the support number and getting put on hold for hours, hung up on and transfered to weird nooks within Comcast that c…