Wednesday, January 18, 2006

Why am I so mad at a technology company?



I've been thinking about this the last few days. I am unreasonably pissed off at Apple right now because I bought a G5 based Mac a few weeks before I could have bought an Intel based Mac that runs twice as fast at the same price.

I bought it on the companies word that it would be 'summer' of 06 before these would be available.

My reaction, though, was more than just being PO'd at losing performance for the buck spent. It was an emotinoal response.

As much as I hate to admit it, I still am an admirer of Apple Computer. Having spent the better part of a decade of my life working there, it's in the blood. Like it or not.

A big part of it is watching them go down the same roads that almost killed them off in the past (proprietary hardware 'copy protection' for their operating system). They're still doing it, and even more so with the iPods.

I now own a Mac and an iPod (although I fought it for a long time, I swore off Mac's back in 95 shortly after leaving Apple for Paramount Pictures and finding that 'normal' customers were treated, well, like crap). I think this experience just underlined that treatment of customers that pushed me away from them initially. I felt lied to.

Ever have your girlfriend of wife lie to you? Maybe it's like that. I, sort of, want Apple to succeed, but then they slap me up the side of the head when I take a flyer and try them out again, unloading 'old' equipment on me when they knew damn well that it would be obsolete the instant (hell before) I bought it, but telling me it would be 'months.. maybe a year' before that would happen.

It's hard to get over, or ever completely forget, true love.

1 comment:

"Benedict" said...

Fellow Mac user here... I hear you. Can't help but think this was a way to impress Wall Street with an accelerated product release. I think a lot of folks are probably in your shoes.

I love using Macs, but the company really leaves you scratching your head sometimes... or pounding your fists!